Terms of Service

Terms of Use 

PLEASE NOTE THAT THESE TERMS CONTAIN ARBITRATION CLAUSE AND RELEVANT SUIT WAIVER PROVISION. IT AFFECTS HOW ANY DISPUTES BETWEEN YOU AND MONTHERAPY TECH (PVT) LTD brand name MONTHERAPY WOULD BE RESOLVED. 

DO NOT USE OUR SERVICE IF YOU REQUIRE EMERGENCY MEDICAL ASSISTANCE. IF YOU EXPERIENCE A MEDICAL EMERGENCY, IMMEDIATELY CALL 1122 in Pakistan, OR OTHER NATIONAL EMERGENCY PHONE NUMBER DEPENDING ON YOUR LOCATION. 

If you are contemplating suicide, considering actions that could harm yourself or others, or believe that you or someone else may be in danger, it's crucial to seek help immediately. Please contact the appropriate emergency service number, inform emergency contact, alert the relevant authorities, and obtain in-person assistance right away.

The Montherapy website prominently displays the 1122 emergency 

response number for health emergencies. We strongly encourage all users to utilize these resources during any immediate or emergent crisis. 

If you have been diagnosed with any of the following mental health conditions: 

Schizophrenia (and all other psychotic disorders), Bipolar Disorder (including episodes of mania), Severe Depression with Psychotic Features, Dementias (of all types), or 

Delirium, you are required to sign up and access the services of Montherapy through a legally appointed guardian. This measure is in place to ensure that you receive the appropriate support and care during your therapy sessions. By using Montherapy's services, you acknowledge and agree to this condition and understand that your guardian will be involved in the process as necessary. 

These Terms govern your access to and use of the communication platform provided by Montherapy ("we," "our," "us") in connection with our online therapy services available via the Montherapy website at www.Montherapy.com ("Website") and the Montherapy mobile app ("App"), which available on the website of Montherapy and Apple App Store and Google Play Store respectively (collectively referred to as "Montherapy" or the "Service(s)"). These Terms also apply to any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Service (collectively referred to as "Content"). 

By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to all of these terms and conditions, you are not authorized to use the Service. The terms "you," "your," and "yourself" refer to the individual user of the Service. 

These Terms are between you and Montherapy, not with any App Provider (such as the Apple App Store, Google Play Store, or other similar platforms) where the App may be available. The App Provider is not responsible for providing any maintenance or support services for the App. 

Montherapy will provide you access to a list of third-party individual consultants who are psychologists and psychiatrists. Both can act as therapists, but there are key differences in their roles and training. 

You understand that a psychologist typically holds a doctoral degree in psychology (Ph.D. or Psy.D.) and specializes in therapy and counselling. They use talk therapy (like cognitive-behavioural therapy) to treat emotional and mental health issues but generally cannot prescribe medication (except in a few regions with special training). Whereas psychiatrists are medical doctors (M.D. or D.O.) who specialize in diagnosing and treating mental health conditions. They often focus more on the biological aspects of mental illness and can prescribe medications, such as antidepressants or antipsychotics. Psychiatrists may also offer therapy but often work alongside psychologists or other therapists to provide comprehensive care. You therefore understand that while both can be therapists, psychiatrists focus more on medication management, and psychologists primarily provide talk therapy. Hence you agree to use the services responsible and understand that by wrongly representing your mental status to a psychiatrist you will abuse the system for which you will be banned and solely responsible for all the legality. 

Emergency Contact Details 

You agree to provide "Emergency Contact Detail" (name and telephone number) for a personal contact and/or close family member while registering for psychiatric sessions on the Montherapy website or app, which is to be used in the event of a mental health crisis or other emergency where your location must be known. Additionally, you agree to obtain their consent before sharing their contact information with your Assigned Therapist. 

You understand that your access to and use of the Service depends on the accuracy of the information you provide, including your age, residence, and Emergency Contact Information. The Providers ("Provider(s)") you interact with rely on this accurate information to deliver the Services to you. 

By subscribing to our Services, you agree to these Terms and acknowledge that we will 

manage the information you provide in accordance with our Privacy Policy, available 

on our website and app which may be updated from time to time through an email 

notice on your registered email and popup screen on the app. 

Account Eligibility and Enrollment 

To access the Services, you must first enrol and create an individual user account 

("Account") by providing certain information as outlined in our Privacy Policy. For 

privacy reasons, you may use a proxy name during psychological therapeutic sessions; 

however, YOU MUST NOT USE A PROXY NAME FOR PSYCHIATRIC THERAPEUTIC 

SESSIONS WITH A PSYCHIATRIC and therefore use your real name and inform or use a 

guardian where applicable as referred to guardian required category above. You agree 

not to create more than one Account or create an Account on behalf of someone else 

without their explicit permission. 

By using the Service, and to enable Providers to communicate with you, you agree to: 

 Provide true, accurate, current, and complete information about yourself as 

prompted during the Account enrollment process for sessions with the 

psychiatric / Psychiatric Therapeutic Sessions (noting that a nickname would 

be used during therapy sessions); 

 Maintain and promptly update your Account details each time you log in to 

ensure they remain true, accurate, current, and complete. If you provide 

information that is untrue, inaccurate, outdated, or incomplete, or if 

Montherapy has reasonable grounds to suspect such inaccuracies, 

Montherapy reserves the right to stop your therapy sessions of Montherapy or 

take other appropriate actions that may lead to a permanent or temporary ban 

on the account and no refund would be provided against such a breach. 

 Certify that you are:- 

i. over the age of eighteen (18), and have the legal ability to consent to 

our Services or have obtained Parent/Guardian consent or the 

Guardian is creating and moderating your account on their behalf, 

and 

ii. physically located in or a resident of Pakistan when creating your 

Account. 

 Remain responsible for maintaining the confidentiality of your Account 

password and username (if applicable), as well as any other security-related 

information associated with your Account. Montherapy will not be liable for any 

loss you incur due to unauthorized access or use of your Account, whether with 

or without your knowledge. Additionally, if your smartphone, tablet, computer, 

laptop or any other device that is used to access Montherapy services is stolen, 

lost, misplaced or out of access, it is your responsibility to immediately change 

the password to secure your account, if any unauthorized use or activity takes 

place you will be whole and solely responsible for such utilization. 

 You must not use it for psychiatric sessions or grant access to a therapist to 

anyone besides yourself, if such access is granted you will be banned from the 

services and your account will be permanently suspended. 

 You must not use it for psychiatric sessions or grant access to a therapist to 

anyone besides yourself to attain medical prescriptions, if such access is 

granted you will be banned from the services and your account will be 

permanently suspended. 

 Any medical prescribed to you by the psychiatrist are sole and purely your use 

alone and under no circumstances would be shared with anyone or abuse of 

dosage, if such use is done you will sole and wholly be responsible for such 

actions. 

Acceptable Use 

You agree not to access or use the Services in any unlawful manner or for any unlawful 

or illegitimate purpose or any misuse or abuse and you will comply with these Terms at 

all times. Specifically, you shall not post, use, store, or transmit any of the following: 

 Any message or information under a false name; 

 Information that is:- 

i. unlawful, 

ii. libelous, 

iii. defamatory, 

iv. abusive, 

v. vulgar, 

vi. obscene, 

vii. racist, 

viii. fraudulent, 

ix. predatory toward minors, 

x. harassing, 

xi. threatening, 

xii. or hateful to any person; 

 Unsolicited emails, advertisements, or promotions of goods and services; 

 Any content that may cause harm to a third party; 

 Any content that could constitute, encourage, or result in criminal activity or 

violate any applicable law; 

 Information that infringes or violates the intellectual property rights, privacy 

rights, or publicity rights of others. 

You shall not attempt to disrupt the operation of the Service by any means, including 

but not limited to, using viruses, Trojan horses, worms, time bombs, keystroke loggers, 

spyware, adware, denial-of-service attacks, flooding, or spamming. 

You shall not use the Service in any way that could damage, disable, or impair the 

Service. 

You shall not attempt to gain unauthorized access to any user accounts, computer 

systems, or networks through hacking, password mining, or any other methods. You 

shall not use any robots, scrapers, malicious code, or other tools to access the Service 

for any purpose. Montherapy and its affiliates are not obligated to respond to 

messages posted on the Service. You are solely responsible for the information or 

materials you post on the Service. 

If you download the App, you agree that the software may periodically require you to 

download upgrades, updates, and additional features that we release to improve, 

enhance, and further develop the software, Service, or App. 

You shall not attempt or record, cast, publish, post, screen record or any other way of 

reproduction of session, such actions are prohibited. 

Payment 

You agree to pay all fees and charges associated with your Account in a timely manner, 

according to the package you choose—whether two-week or monthly sessions—and in 

line with the terms and rates published by Montherapy, which may be updated 

periodically. These fees and charges (including applicable government taxes and late 

fees) will be charged to the payment method you provided during your Account setup. 

You agree to make payments exclusively through the JAZZ CASH by Mobilink 

Microfinance Bank Ltd, payment option, the only authorized payment platform used by 

Montherapy. 

You must not make or request any direct payments to the psychiatrist, psychologist, or 

any other individual, such an action would result in a permanent ban. If you are asked 

to make such a payment, you must immediately inform Montherapy customer support. 

If a payment is made from an account other than your own, you affirm that the 

payment is authorized by you. 

If you access the Services through an insurance-backed plan, your payment will be 

managed by a third-party "Payor," which administers or insures the benefit program 

provided by your employer. Your co-payments, coinsurance, or deductible may be 

automatically charged at the beginning of the session period or after your insurer 

processes the claim. 

Providers 

You are strongly encouraged to exercise caution and sound judgment when making 

any mental health or medical decisions. Never ignore, delay, or avoid seeking medical 

advice from your primary doctor or another qualified healthcare provider, nor should 

you rely solely on Montherapy without considering traditional face-to-face 

appointments, just because of something you read on the Website or App or advice 

received from a Provider. 

Montherapy supports a holistic approach to mental health, empowering you to make 

informed choices that create the best therapeutic journey tailored to your individual 

needs. If your Provider does not meet your expectations, you have the option to switch 

to a different Provider at any time. 

Except for the guidance and advice provided directly by your Provider, the graphics, 

educational resources, and other incidental information on the Website or in the 

Content should not be considered medical advice. It is important to consult with a 

qualified healthcare professional for diagnosis and treatment, including advice on 

which medications or treatments may be appropriate for you. 

None of the Content guarantees that any specific medication or treatment is safe, 

suitable, or effective for your needs. While Montherapy does not endorse any specific 

tests, medications, products, or procedures, psychiatrists may prescribe medication if 

deemed necessary, which will be dispensed by a third-party vendor. 

Montherapy reserves the right to define the scope of clinical practice it provides with 

the assistance of individual consultants who are the therapists. 

Intellectual Property 

All Content accessible through the Service is owned by Montherapy or its licensors and 

is protected by copyright, trademark, patent, trade secret, and other intellectual 

property laws. You agree not to reproduce, modify, retransmit, distribute, sell, exploit, 

publish, broadcast, or share the Content received through the Service with any third 

party. All software and related documentation available for download from the Service 

are copyrighted works belonging to Montherapy or its licensors. Any copies made of 

information obtained through the Service must include all relevant copyright notices. 

The terms "Montherapy," "Messaging Therapy," and "Live Video Sessions" are 

copyrighted, with all rights reserved. Subject to the terms of this Agreement, 

Montherapy grants you a limited, revocable, non-transferable, and non-exclusive 

license to use the software, network facilities, content, and documentation within the 

Service solely to the extent necessary to access and use the Service. 

This license does not allow you to, and you agree not to: 

 Modify, translate, reverse engineer, disassemble, decompile, or create 

derivative works of the Service, nor permit a third party (directly or indirectly, 

including through the use of wizards, agents, bots, or other tools) to do so; or 

 Transfer, distribute, sell, lease, rent, disclose, or provide access to the Service 

to any third party, or use the Service to offer service bureau, time-sharing, or 

other services to third parties. 

Disclaimers 

ACCESS TO THE SERVICE AND THE INFORMATION PROVIDED IS OFFERED "AS IS" 

AND "AS AVAILABLE." SOME JURISDICTIONS MAY OFFER CERTAIN WARRANTIES, 

SUCH AS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A 

PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT ALLOWED BY 

LAW, WE DISCLAIM AND EXCLUDE ALL SUCH WARRANTIES, WHETHER EXPRESS OR 

IMPLIED. 

WITHOUT LIMITING THE ABOVE, MONTHERAPY DOES NOT GUARANTEE THAT ACCESS 

TO THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS 

WILL BE CORRECTED. MONTHERAPY MAKES NO SPECIFIC PROMISES REGARDING 

THE SERVICES, INCLUDING THEIR RELIABILITY, COMPLETENESS, SECURITY, 

QUALITY, ACCURACY, AVAILABILITY, OR SUITABILITY FOR YOUR NEEDS. YOU 

EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR RELIANCE ON ANY 

OF ITS CONTENTS IS AT YOUR OWN RISK. BY USING THE SERVICES, YOU 

ACKNOWLEDGE THAT, EXCEPT FOR THE GUIDANCE AND ADVICE RECEIVED 

DIRECTLY FROM YOUR PROVIDER, THE SERVICES DO NOT CONSTITUTE HEALTH OR 

MEDICAL ADVICE. 

YOU AGREE THAT YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY 

OF YOUR PASSWORD AND ANY OTHER SECURITY INFORMATION RELATED TO YOUR 

USE OF MONTHERAPY. YOU ALSO AGREE TO IMMEDIATELY NOTIFY MONTHERAPY OF 

ANY UNAUTHORIZED USE OF YOUR USERNAME OR PASSWORD. 

YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY 

COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE 

OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANYONE USING YOUR 

USERNAME OR PASSWORD. MONTHERAPY CANNOT AND DOES NOT ACCEPT 

RESPONSIBILITY FOR ANY LOSS, DAMAGE, OR LIABILITY RESULTING FROM THE 

FAILURE OF TELECOMMUNICATIONS INFRASTRUCTURE, THE INTERNET, OR YOUR 

MISUSE OF ANY PROTECTED HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, 

INSTRUCTIONS, OR GUIDELINES ACCESSED THROUGH THE SERVICE. 

Limitations of Liability; Indemnification 

EXCEPT WHERE PROHIBITED BY LAW, MONTHERAPY WILL NOT BE LIABLE FOR ANY 

INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES 

ARISING FROM YOUR USE OF THE SERVICES OR ANY THIRD PARTY’S USE OF THE 

SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW. THIS INCLUDES BUT IS 

NOT LIMITED TO, DAMAGES SUCH AS LOST PROFITS, LOSS OF DATA, COMPUTER 

FAILURE, OR VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF 

MONTHERAPY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, 

REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED. IN CASE OF 

ANY ISSUE WITH THE SERVICE, ITS CONTENT, OR IN CONNECTION WITH YOUR USE 

OF THE WEBSITE, APP, OR SERVICES, OR ARISING OUT OF THESE TERMS, YOU AGREE 

THAT MONTHERAPY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL 

DAMAGES, LOSSES, OR CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR 

OTHERWISE) WILL BE LIMITED TO RS. 1000, UNLESS OTHERWISE REQUIRED BY LAW. 

UNDER NO CIRCUMSTANCES WILL MONTHERAPY, ITS LICENSORS OR SUPPLIERS, 

OR ANY THIRD PARTY PROMOTING THE SERVICE OR PROVIDING YOU WITH A LINK TO 

THE SERVICE BE LIABLE FOR YOUR USE OF THE SERVICE OR ANY CONTENT WITHIN 

IT. THIS INCLUDES BUT IS NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN 

CONTENT, ANY INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY OR 

OTHER RIGHTS, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USING ANY 

CONTENT. 

Some jurisdictions may not allow the exclusion of certain warranties or limitations of 

liability for consequential or incidental damages, so these limitations may not apply to 

you. 

To the fullest extent allowed by applicable law, you agree to defend, indemnify, and 

hold harmless Montherapy, its parent and affiliate companies, and their respective 

officers, directors, employees, agents, representatives, insurers and assigns from any 

claims arising from your breach of these Terms and any activities related to or in 

connection with the Services. 

Hyperlinks 

Any link (including hyperlinks, buttons, or referral tools of any kind) provided within the 

Service is intended for your convenience. The presence of a link does not imply 

endorsement, recommendation, or certification by Montherapy, nor should it be 

interpreted as an indication that any third-party website is affiliated with Montherapy. 

Montherapy does not endorse the content found on third-party websites and is not 

responsible for the content or accuracy of linked third-party websites or 

advertisements. Montherapy makes no claims regarding the content of such sites and 

does not knowingly link to sites that infringe on valid trademarks, service marks, 

copyrights, or patents. Your use of third-party websites is at your own risk and is 

governed by the terms and conditions of those websites. 

Complaints 

Montherapy has designed a mechanism for complaint management under which you 

can submit a complaint relating to any issue that you face, which will be dealt with by 

the support team in an autonomous manner and will settle the matter within 14 days, 

in case of no settlement, a mediation session would be conducted by appointment of 

professional mediators within 15 days, if still remains unresolved the parties may go 

into arbitration. 

Termination 

Montherapy reserves the right but is not obligated, to deny access to the Service to any 

individual, agency, or organization for illegal or inappropriate use, nonpayment, or 

other significant misuse. Additionally, Montherapy may modify, suspend, or terminate 

all or part of the Service, either temporarily or permanently, without prior notice. 

Support Terms 

Montherapy provides various support options to assist you with navigating the platform 

and our services ("Support"). To request Support, please use the online web form 

available on our website. If additional help is needed, you can contact Montherapy via 

phone or online chat. To ensure effective troubleshooting, you are expected to 

cooperate reasonably with Montherapy. 

For security reasons, please avoid sharing sensitive personal information when using 

these support systems. Any information provided in Support requests may be 

accessed by individuals assisting you, including through third-party support ticketing 

systems. Therefore, do not include credit card details or other sensitive data in your 

communications with Montherapy. Support requests are not intended for medical 

advice or emergency situations. Comments provided in response to Support requests 

should not be interpreted as medical care. In case of a life-threatening emergency, 

please call 1122 or use other immediate resources for help. 

By registering for, accessing, and/or using Support, you agree to adhere to 

Montherapy's terms of use and consent to the storage of information related to your 

Support requests through a third-party ticketing system. Please note that by submitting 

a Support request, Montherapy may access your User Account. 

You understand and agree that Montherapy is a platform service provider and all 

therapists are individual consultants who have voluntarily offered their service through 

Montherapy. 

Promotions & Trial Subscriptions 

To redeem your coupon or voucher code, you must provide Montherapy with the 

requested coupon or voucher information. Promotional offers may not be combined 

with other promotional offers associated with any account that you own, unless 

otherwise expressly permitted in the applicable terms associated with each 

promotional offer (“Promotional Terms”). Montherapy reserves the right, in its sole and 

absolute discretion, to determine your eligibility for any promotional offer pursuant to 

the applicable Promotional Terms. Montherapy reserves the right to change, amend 

and alter then-current promotional offers or Promotional Terms as well as institute 

new promotional offers, from time to time and at any time, in its sole and absolute 

discretion. Montherapy does not guarantee that any promotional offers are or will be 

available to you at all, or in connection with any services desired by you. 

From time to time, Montherapy may offer a Trial Subscription (“Trial Subscription”) to 

receive introductory services. You may only receive one Trial Subscription. Without 

limitation, any attempt by You to receive more than one Trial Subscription, such as by 

creating alternate accounts, will be considered a material breach of these Terms. 

Refunds 

The Montherapy shall not provide any refunds for services rendered by you (customer). 

If you have concerns about the service provided, you shall inform the Montherapy customer service that there has been a disparity in the service and you will be signed to a new therapist. If you wish to not avail of the service for that particular time, in the event you are required to put forward a request for account credit. Montherapy will credit the remaining hours to your account subject to acceptance of the request.

This account credit may only be used for future services offered by Montherapy. Your account credit must be utilized within 60 days from the date it is issued. If you do not avail within this time period, the credit will automatically expire and will not be subject to renewal or extension. 



Governing Law & Disputes 

PLEASE READ THIS SECTION CAREFULLY. BY AGREEING TO THIS, THE COMPANY CONSENTS TO RESOLVE ALL DISPUTES WITH MONTHERAPY THROUGH BINDING INDIVIDUAL ARBITRATION. THIS AGREEMENT ALSO INCLUDES A WAIVER OF THE RIGHT TO PARTICIPATE IN ANY CASE BEFORE THE CIVIL COURTS OF PAKISTAN.


The Montherapy and you agree to settle all disputes amicably between you and the Montherapy (i.e. Montherapy Tech (Private) Limited and its subsidiaries or its affiliates). 

Primarily the matter will be settled by way of mutual settlement, for which you have to write to the customer support addressing the issue and the customer support will take up the complaint and propose a solution within 14 days. If the dispute is not resolved then the arbitrator will settle the dispute and grant a binding award. 

In accordance with the Arbitration Act, 1940 (Pakistan), any dispute or claim arising out of or relating to your use of the Services, including but not limited to the application, enforceability, scope, or interpretation of these Terms, shall be resolved through binding arbitration, rather than through court proceedings. The arbitration will be conducted by a sole arbitrator appointed under the provisions of the Arbitration Act, of 1940, and the arbitration proceedings will take place in Islamabad, Pakistan. 

The party initiating the arbitration (the claiming party) shall bear the costs of the arbitration unless the arbitrator decides otherwise. The decision of the arbitrator shall be final and binding on all parties, with limited grounds for judicial review as provided under the Arbitration Act, of 1940. 

Arbitration proceedings shall be conducted in accordance with the rules and procedures applicable under Pakistani law, and the arbitrator shall have the authority to award the same relief or damages as a court (including injunctive and declaratory relief or statutory damages). Both parties agree to abide by the arbitrator's decision, which shall be enforceable as a legal judgment. 

If any of these provisions conflict with the governing arbitration law or procedural rules, the Arbitration Act, of 1940 shall prevail. 

YOU AND MONTHERAPY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, GROUP, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND MONTHERAPY EACH WAIVE ANY RIGHT TO A JURY TRIAL. YOU AND MONTHERAPY ALSO BOTH AGREE THAT NOTWITHSTANDING OUR AGREEMENT TO ONLY ARBITRATE DISPUTES AS STATED ABOVE, YOU OR WE MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS. 

If this arbitration provision is found to be null and void, then all disputes arising under the Terms between us will be subject to the jurisdiction of Islamabad, Pakistan, and you and we hereby submit to the personal jurisdiction and venue of these courts. You and Montherapy agree that if for any reason a dispute proceeds in court rather than 

arbitration: 

i) the dispute will proceed solely on an individual, non-class, nonrepresentative basis; and 

ii) neither you nor Montherapy may be a class representative or class 

member or otherwise participate in any class, representative, 

consolidated, or private attorney general proceeding. 

This agreement to arbitrate does not prevent you or Montherapy from seeking provisional remedies in support of arbitration, including but not limited to court orders to stay a legal action, compel arbitration, or confirm an arbitral award, from a court of competent jurisdiction. Additionally, this agreement does not prevent you or Montherapy from (i) applying to the appropriate court for a temporary restraining order, preliminary injunction, or other interim or conservatory relief as necessary, or (ii) 

seeking relief in any court for disputes related to a violation or potential violation of Montherapy's intellectual property rights. 

Thirty-Day Right to Opt-Out: You have the right to opt out of the arbitration and civil court case waiver provisions outlined in this section by sending written notice of your decision to opt out to the following address: Legal@Montherapy.com. This notice must be sent within 30 days of registering for the Services. If you do not opt out within this period, you agree to arbitrate disputes according to these Terms. If you choose to opt out, Montherapy will not be bound by the arbitration provisions either. However, Montherapy reserves the right to terminate your use of the Services if you opt out. 

These Terms are governed by the laws of the State of Islamabad, without regard to conflict of law rules or principles. 


DISCLAIMER: THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THE SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION. MONTHERAPY RESERVES THE RIGHT TO IMPROVE OR MAKE CHANGES TO THE SITE AT ANY TIME. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MONTHERAPY AND ITS SUPPLIERS MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS," WITHOUT ANY WARRANTY OR CONDITION. 

General Montherapy’s failure to enforce any right or provision of these Terms does not constitute a waiver of those rights. If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue to be in full effect. 

Notices from Montherapy to you may be sent via email to the address provided during the creation of your account. 

These Terms represent the entire agreement between you and Montherapy regarding the Service, replacing any previous agreements related to the Service. Montherapy recxvsdserves the right to update or revise these Terms at any time without prior notice, except in cases of significant changes. By continuing to use or access our Service after such revisions take effect, you agree to be bound by the updated Terms.

We recommend reviewing the Terms periodically. 

These Terms of Use were last updated on September 7, 2024, and are deemed effective as amended as of this date.

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